To the Forum, I did not get a proxy window as mentioned in this email from Mara Lucic at the bottom of this page. I do have a constant internet connection through Cable Modem at home. I had downloaded the entire 117mb software for CoCreate Modeling PE, and installed it on my computer. I have met or exceeded all the necessary system requirements, and yet this issue with the license prevents me from starting the software. This is the free download, with the 60 part minimum for assemblies. I am including an image of the error I received. ![]()
Thanks and Please help, John Bragg -- email: jfbpat@yahoo.com +++++++++++++++++++++++++++++++++++++++++++++++++ From: John Bragg [mailto:jfbpat@yahoo.com] Sent: Tuesday, February 17, 2009 8:50 AM To: PTC Web Account Support Cc: John Bragg Subject: No Valid License for CoCreate Modeling Personal Edition Dear Sirs, I installed CoCreate Modeling Personal Edition, and tried to start it up, but I got a "no valid license" error when I started it up. Let me know if there is a license file that I need to install. I am excited to try out this sofware. Please let me know how to resolve this. Thanks, ++++++++++++++++++++++++++++++++++++++++++++++++++ Dear Bragg, thank you for downloading CoCreate Modeling Personal Edition. The key for manual activation of CoCreate Modeling PE is generated automatically when you close the window for proxy-configuration a couple of times, even if you do not write anything in there. A new window should open up, in which you can click on "request manual activation key", and then a new browser should open up, in which your activation key is displayed. However, manual activation of our free software OneSpace Modeling Personal Edition always requires an active internet connection. Without it you will not be able to activate the program. If the computer on which you have installed Modeling PE does not have an internet connection at least every 72 hours you will not be able to start Modeling PE on that specific computer. You can find more information on troubleshooting and a lot more in our User Forum which you can access via your Modeling PE account. In the Forum, just chose the English Forum, section "Troubleshooting Installation and activation" and the thread "Troubleshooting Guides for Installing and Activating OneSpace Modeling PE". If you're still lacking the desired information I would like to encourage you to post it in the Forum, and you should receive an answer by the moderators within a short time. Best regards, Mara Lucic Customer Service - CoCreate product family Parametric Technology GmbH Posener Strasse 1 71065 Sindelfingen, Germany Tel: +49 7031 951-2222 E-mail: info-EuCoC@ptc.com Website: www.cocreate.com + www.cocreate.de Hauptsitz: München, HRB Nr. 93 462 Amtsgericht München Geschäftsführer: Rolf D. Seifert Subject: PTC Call C6912201 -------------------------------------------------------------------------- John Bragg ![]()
Thanks and Please help, John Bragg -- email: jfbpat@yahoo.com +++++++++++++++++++++++++++++++++++++++++++++++++ From: John Bragg [mailto:jfbpat@yahoo.com] Sent: Tuesday, February 17, 2009 8:50 AM To: PTC Web Account Support Cc: John Bragg Subject: No Valid License for CoCreate Modeling Personal Edition Dear Sirs, I installed CoCreate Modeling Personal Edition, and tried to start it up, but I got a "no valid license" error when I started it up. Let me know if there is a license file that I need to install. I am excited to try out this sofware. Please let me know how to resolve this. Thanks, ++++++++++++++++++++++++++++++++++++++++++++++++++ Dear Bragg, thank you for downloading CoCreate Modeling Personal Edition. The key for manual activation of CoCreate Modeling PE is generated automatically when you close the window for proxy-configuration a couple of times, even if you do not write anything in there. A new window should open up, in which you can click on "request manual activation key", and then a new browser should open up, in which your activation key is displayed. However, manual activation of our free software OneSpace Modeling Personal Edition always requires an active internet connection. Without it you will not be able to activate the program. If the computer on which you have installed Modeling PE does not have an internet connection at least every 72 hours you will not be able to start Modeling PE on that specific computer. You can find more information on troubleshooting and a lot more in our User Forum which you can access via your Modeling PE account. In the Forum, just chose the English Forum, section "Troubleshooting Installation and activation" and the thread "Troubleshooting Guides for Installing and Activating OneSpace Modeling PE". If you're still lacking the desired information I would like to encourage you to post it in the Forum, and you should receive an answer by the moderators within a short time. Best regards, Mara Lucic Customer Service - CoCreate product family Parametric Technology GmbH Posener Strasse 1 71065 Sindelfingen, Germany Tel: +49 7031 951-2222 E-mail: info-EuCoC@ptc.com Website: www.cocreate.com + www.cocreate.de Hauptsitz: München, HRB Nr. 93 462 Amtsgericht München Geschäftsführer: Rolf D. Seifert Subject: PTC Call C6912201 -------------------------------------------------------------------------- John Bragg