Hello All,
So I was opening a known valid .pkg file earlier this afternoon when instead of loading the file, the window below appeared. Despite my best efforts I cannot get anything to load here or do anything other than close this window.
I've checked with other Creo Element v19 users in my group and none are experiencing this issue. I've also tried uninstalling/reinstalling the software without any luck and making sure my Registry matches what other users have. Has anyone else encountered this issue and if so, what causes it and how do we fix it? Thanks in advance for your help.